How to Get a Banned Account Working Again

Tin you lot get banned from Facebook forever? The answer is most certainly "yes."

Jason Birch just found this out the hard way. The social media behemothic won't tell him why he's permanently banished, merely Birch thinks he knows where he went wrong. He says he's learned from his "little" error and would like Facebook to elevator the ban and accept his apology. And he's non prepared to take no for an answer.

But is at that place whatever fashion back into the Facebook customs after you've been banned?

We know from the plethora of requests for help that we receive most locked accounts that Facebook is more than willing than ever to ban users who don't follow their rules.

These sometime Facebookers who contact us all want the aforementioned matter: to reclaim their accounts and return to the pop virtual community. Unfortunately for them, this goal may be impossible. So it's crucial that users accustom themselves with Facebook'due south customs standards — before they end up on the outside looking in. Because every bit we saw this week, no ane is allowed to a Facebook banishment — not fifty-fifty the President of the United states of america.

Surprise! Facebook Messenger is not private

Birch says that his unexpected Facebook troubles began one evening when he was using Facebook Messenger.

"After a concert, I logged onto Facebook and was talking to a friend," Birch recalled. "I was on my laptop and I accidentally sent a partial nude photograph. A few minutes afterward, I received an alert that Facebook blocked me."

From that moment concluding summer, Birch has been on an aggressive crusade to get his Facebook account reactivated.

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He's sent numerous emails to the Facebook squad request, then begging, them to forgive him and reactivate his business relationship. He insists that uploading the "partial nude" was a mistake and he thought Facebook Messenger was individual.

FYI: Facebook Messenger isn't private. Aught on Facebook is private.

"I sent this photo through a private Facebook message. I did not mail service it on Facebook," Birch pleaded. "The Facebook scanner detected it was inappropriate. I was banned from Facebook immediately. Please, I simply want my account back."

The Facebook Squad: "Yous're ineligible to utilise Facebook."

Throughout the next several months, Birch continued to transport a steady stream of emails to the Facebook team.

I don't employ Facebook for porn. All I use information technology for is to keep in contact with friends and family. I've had this account since my teen years and desire to get all my photos and memories back. I also have several family unit members that I can only arrive contact with through Facebook. This has been such a stressful 5 months. Information technology was an accident and information technology won't happen again. I never meant to send that photo. I miss my family and friends on Facebook. Please unblock my business relationship.

The Facebook Squad did not reply in the way Birch hoped.

Although initially, Birch'due south paper trail shows what appears to exist auto-generated responses to his pleas, Facebook soon sent a definitive reply.

Hello, Jason,

We've determined that you are ineligible to use Facebook. To learn more most Facebook's policies, please review the Facebook Statement of Rights and Responsibilities:

Facebook Terms of Utilise

Unfortunately, for safety and security reasons, we tin can't provide boosted information every bit to why your account was disabled. Nosotros capeesh your agreement, equally this decision is concluding. (Facebook team)

No appeal process

Merely Birch was anything but "understanding" about this conclusion.

What kind of %#*& customer service is this that information technology takes over five months to
even try to get ahold of a real man to help with a problem!!!!
This is horrible.

Non knowing where else to turn, his next email was to the Elliott Advancement squad.

When I received Birch's request for assistance, I reviewed his giant paper trail. Unfortunately, I knew that his example was likely one that we could not successfully advocate.

Although nosotros receive many requests for help concerning banned Facebook accounts, our track record for resolving these cases is zero.

In fact, Facebook, like other behemothic companies such as Amazon and eBay, typically ignores these types of inquiries from our squad:

• Did I really pay for worthless Amazon gift cards?

It would seem that after these companies take the desperate step of banning a user, there is little to no appeal process.

Fact: You aren't a customer of Facebook

And the unique nature of Facebook makes this type of case impossible to mediate.

1. Facebook is a free service. Users are not customers. And although Birch was outraged by the "terrible customer service" he received from Facebook, he shouldn't have been. Facebook is providing an online social community free of charge to the user. The Facebook Team is not a "customer service team," and users should not await the blazon of personalized attention a complaint would receive from a company of which they are actually paying customers.
2. When you sign upwardly with Facebook, you concur to its terms and conditions. If yous violate any of those terms, y'all tin go banned — with no clear-cut methods of appealing the decision.
3. Facebook doesn't owe y'all an business relationship. There are no electric current laws that require Facebook to allow anyone to participate.

Then in that location is very trivial on which our team could base of operations a mediation endeavor over a banned Facebook account. And, unfortunately, by Birch's own admission, he had violated one of Facebook's terms and conditions.

But I sent Birch'southward case over to the Facebook Squad and asked them if they could review it. Based on his lengthy paper trail, it was articulate that this adjournment was consuming his fourth dimension and attention. I thought if Facebook could give him a response that left no room for estimation, he might be able to move on without Facebook.

Equally I expected, several weeks went by, and all I received from the Facebook Squad was an assurance that they would become back to me soon.

Am I banned from Facebook forever?!

In the meantime, Birch had continued on with his mission. Not post-obit the helpful self-advocacy guidance Christopher Elliott gives in his article on the topic, Birch bombarded Facebook with more requests to have the ban lifted. Inexplicably, he even sent the "partial nude" photo he thought got him banned back to Facebook to tell the team he learned a lesson.

Dec twenty, 2018
I am rather upset that Facebook disabled my account for this long for an accidental partial nude photograph! I just talked to one of my friends and she said she had received [frontal nudity pictures] through Facebook and nothing happened to the other person'south account!! And so why on earth did Facebook disable mine, for one, an artistic photo, and 2 an adventitious click/upload on information technology?!

Dec 25, 2018
Can someone unlock my account? It's Christmas. Facebook has punished me for far likewise long.

Dec 28, 2018
Delight someone, how long until I get my account back?
January 2
Well, happy new year's day. Tin someone on the Facebook team help me get my account back, please?
Jan 2
All this over an accidental photograph. It'due south rather upsetting.
Jan 6
Why are you guys refusing to assistance me?! I feel like I'thou existence discriminated against as a gay human who made a error!

Then Birch sent additional letters to Marking Zuckerberg and Sheryl Sandberg. Not surprisingly, he didn't receive a response to those messages.

Facebook: "Your business relationship is permanently disabled"

Finally, Birch did receive a crystal clear message from a outset-name-only Facebook squad member. "Maxie" sent what should have provided the closure Birch needed — his Facebook ban is permanent.

Your account has been permanently disabled for not following the Facebook Community Standards. Unfortunately, we won't be able to reactivate it for any reason.

This volition exist our final email regarding your account. For more information about our policies, please review the Facebook Community Standards here.

(Facebook Team)

Still, Birch still wasn't willing to requite upwards. When I suggested to Birch that it was time to let this battle go, he told me he will not surrender. And he insists that he's non going to end trying to become his Facebook life back.

eight means to get banned from Facebook

Facebook's Community Standards folio is where users can learn how to stay a Facebook member in good standing.

Beyond the obvious ways to get banned from Facebook, there are a variety of more than subtle things that we know can end in the disabling of a user account:

1. Using a false name
   Although it is non uncommon to see Facebook accounts in nicknames or cocky-created monikers, this is something that can get an account banned. Using a name other than your legal proper name is a violation of Facebook's terms and conditions.
2. Creating multiple Facebook accounts
   If you create more than ane Facebook account, you might all of a sudden find yourself with null. Facebook allows just 1 business relationship per person.
3. "Friending" also many people in a short flow
   Facebook is ever scanning for fake accounts. If your account mimics the patterns of a simulated account, you lot could get banned correct along with the phony ones. Friending large numbers of people in a brusk period tin end with your account being shut downwards.
4. Liking too many things
   This is another bespeak that an account may not be real and Facebook might disable it.
5. Posting spammy-type posts
   No 1 likes spam in their newsfeed. If you're posting it, y'all're at risk of having your business relationship flagged.
6. Posting fake news/ untrue information
   We all have friends who repost alerts and memes that comprise urban legends or completely untrue information. This beliefs can also lead to Facebook disabling your account. All Facebook users should fact check before resharing any posts.
7. Posting offensive photos or memes
   Remember, this also includes posting things through Facebook Messenger. Equally we've seen in this case, the same rules that apply to your public Facebook page employ to anything you transport via messenger likewise. Facebook monitors information technology all.
8. Violating the intellectual property rights of others
   In a recent update to the customs standards of Facebook, the visitor says that all users must be conscientious non to violate the intellectual property rights of others. That means making sure that yous have permission to share whatever content you lot post and give attribution to the creator of the content. If y'all post videos to Facebook brand sure that y'all are legally allowed to circulate any music that is attached to the video. If yous mail articles, memes or reposts, exist sure to give credit to the author or y'all could find yourself in Facebook jail or even in legal problem.

Remember to keep in listen what Facebook is and what it isn't

• Facebook is not a photograph storage service.
  Don't rely on Facebook to shop your memories. Facebook makes no guarantees that it is safely storing your photos on its site. And if you should find your account disabled, every bit Birch and others have, yous won't be able to get your photos back. Without fail, the consumers who have contacted us about banned accounts are most disturbed by the loss of their pictures. So you can avoid finding yourself in this state of affairs, make certain that you've backed up your photos outside of the Facebook platform.
• Facebook is not your Rolodex.
  Don't rely on Facebook to store your personal contacts. Birch, like others, complained that he lost impact with friends and family afterwards Facebook disabled his account.  Make sure to keep the contact information of treasured friends and family stored offline. Having no way exterior of a virtual community to reach a valued "friend" is always a mistake.
• Facebook is not Amazon.
  Many consumers contact our team afterwards they've ordered products from an advertisement they've seen on Facebook — and things have gone wrong. Shopping on Facebook is not the same equally shopping on Amazon. Keep in listen the lack of customer service provided past Facebook should you decide to go shopping there. Yous'll desire to research the merchant and make sure information technology's reputable before handing over your credit card.
• The Elliott Advocacy squad tin't get you unbanned from Facebook.
  In one case Facebook has disabled your account, the Elliott Advocacy team tin't directly help. But our research team compiled a listing of executive contacts yous can use to try to get your account reactivated. You can discover those Facebook company contacts here. Proficient luck!  (Michelle Couch-Friedman, Elliott Advocacy)

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Source: https://www.elliott.org/blog/banned-from-facebook-permanently-how/

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